Privacy Policy

Global Quality Partners, LLC, operating Digital Assistants (also referred to as "Digital Assistants," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, submit information through our website, or otherwise interact with us in connection with our AI agent products and services for the construction industry.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

You may provide information to us when you complete a contact form, request information, inquire about services, communicate with us by email or phone, submit business information, or otherwise interact with us.

This information may include:

• Name
• Company name
• Job title or role
• Email address
• Phone number
• Mailing address
• Area of interest or service category
• Trade type (General Contractor, Subcontractor, Specialty Trades, etc.)
• Message content or inquiry details
• Business, project, or operational information you choose to provide
• Any other information you voluntarily submit to us

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Referring website or source
• Date and time of visit
• Approximate location derived from IP address
• Website interaction data

We may collect this information through cookies, analytics tools (including Google Analytics), server logs, or similar technologies.

Client and Engagement Information

If you become a client or prospective client, we may collect and process information necessary to evaluate, propose, deliver, manage, support, and administer our AI agent services. This may include business contact information, project details, payroll data, workforce information, safety records, and other information provided to us in connection with an engagement.

Unless otherwise agreed in a separate written agreement, you should not submit highly sensitive personal information, regulated health information, payment card data, Social Security numbers, government identification numbers, or other sensitive personal information through our website forms.

2. How We Use Information

We may use information we collect for the following purposes:

• To respond to inquiries and requests
• To communicate with prospective clients, clients, vendors, and business partners
• To provide information about our AI agent services
• To evaluate potential engagements
• To prepare proposals, statements of work, estimates, or agreements
• To deliver AI agent services for certified payroll, union reporting, safety incidents, executive insights, money management, and related construction back-office automation
• To manage client relationships and engagements
• To improve our website, services, processes, and communications
• To perform internal business operations
• To maintain security and prevent misuse of our website or systems
• To comply with legal, regulatory, contractual, and accounting obligations
• To enforce our rights, agreements, and policies

3. Cookies and Analytics

Our website uses Google Analytics (via Partytown) to help us understand how visitors use the site, improve functionality, measure traffic, and improve user experience. Google Analytics may collect data such as pages visited, time on site, and general location.

You can usually configure your browser to reject or delete cookies. If you disable cookies, some website features may not function properly. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

4. How We Share Information

We do not sell personal information.

Service Providers

We may share information with vendors, hosting providers, website service providers, analytics providers, email providers, form processing providers, cloud providers, and other third parties who help us operate our business and deliver services.

Business Partners and Parent Organization

Digital Assistants is a product of Global Quality Partners, LLC. We may share information within our organization and with authorized personnel, contractors, or partners who need the information to support a client engagement or business purpose.

Text Messaging Consent

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Legal and Compliance Purposes

We may disclose information if we believe disclosure is necessary to comply with applicable law, legal process, regulation, subpoena, court order, government request, or contractual obligation, or to protect the rights, property, or safety of Global Quality Partners, our clients, our personnel, or others.

Business Transfers

If Global Quality Partners, LLC is involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, information may be transferred as part of that transaction.

5. International and Cross-Border Processing

Global Quality Partners may work with personnel, contractors, consultants, vendors, or service providers located in the United States and other countries. As a result, information may be accessed, processed, or stored outside of your state, province, or country of residence. Where required, we seek to use reasonable contractual, technical, and organizational measures to protect information transferred or processed across borders.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no website, network, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal or contractual obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary depending on the nature of the information, the relationship, the engagement, legal requirements, and business needs.

8. Your Choices

You may contact us to request that we update, correct, or delete certain personal information we maintain about you, subject to applicable legal, contractual, operational, and recordkeeping requirements.

You may also opt out of non-transactional marketing communications by following the unsubscribe instructions in the communication or by contacting us directly.

9. State, National, and International Privacy Rights

Depending on where you reside, you may have certain privacy rights under applicable law. These may include rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. To make a privacy request, contact us using the information below. We may need to verify your identity before responding.

10. Children's Privacy

Our website and services are intended for business users and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. Your use of third-party websites is subject to their own terms and privacy policies.

12. Client Data

In the course of providing AI agent services, Digital Assistants may receive access to client systems, payroll data, workforce records, financial data, safety logs, or other business information. The handling of client data is typically governed by the applicable master services agreement, statement of work, nondisclosure agreement, or other written agreement between Global Quality Partners and the client. If there is a conflict between this Privacy Policy and a signed written agreement with a client, the signed written agreement will control for that client engagement.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Your continued use of our website after changes are posted means you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us:

Global Quality Partners, LLC
867 Boylston Street, 5th Floor #1569
Boston, MA 02116
Email: info@gqpartners.com
Phone: 888.GQP.5580 / 888.477.5580